Every shipment is handled with care for packaging, artwork protection, and tracking of the delivery process, minimizing uncertainty before arrival.
The artwork is prepared with materials suitable for its nature and fragility.
When available, the shipment is entrusted to services with tracking and professional handling.
For questions about timing, destination countries, or costs, you can request information before purchase.
Shipping times may vary depending on the destination and type of artwork purchased. On average:
The cost of shipping depends on the delivery location, the value of the work and the size. We therefore invite everyone to request information before completing the purchase. However, we can give you sample prices:
|
SIZE |
EUROPE |
OUT OF EUROPE |
EXPECTED TIMES |
TRACKING |
ASSURANCE |
PACKAGING |
|
33X24 cm illustration |
From €15 |
From €30 |
3 working days |
yes |
yes |
yes, FREE |
|
33X48 cm illustration |
From €35 |
From €50 |
3 working days |
yes |
yes |
yes, FREE |
|
A2 illustration or bigger |
AD HOC |
AD HOC |
3 working days |
yes |
yes |
yes, FREE |
Each artwork is carefully packed using quality materials to protect it during transit.
Depending on the size and medium, the following are used:
Whenever possible, the artwork is shipped ready to be displayed, or with simple installation instructions.
Art shipment includes:
– Special packaging (box, ethafoam corner protectors, bubble wrap, MDF/hardboard panels, polystyrene sheets)
– Courier shipping fast (except for customs delays)
–tracking
– Home delivery with signature of the recipient (can also be a family member)
– Insurance coverage with fixed deductible
– Export procedure management Fine Arts
- Rigid folder with our logo
As soon as the shipment is handed over to the courier, you will receive a tracking code (when available) to follow the progress of your order.
The delivery address provided at the time of purchase must be complete and accurate: this helps the courier deliver the artwork without delays.
I suggest providing an address where someone will be available to receive the package or, if available, using a courier pickup point.
As soon as the shipment is handed over to the courier, you will receive a tracking code (when available) to follow the progress of your order.
The delivery address provided at the time of purchase must be complete and accurate: this helps the courier deliver the artwork without delays.
I suggest providing an address where someone will be available to receive the package or, if available, using a courier pickup point.
1. The Supplier will deliver to the Customer at the address indicated in the order form, which once sent cannot be modified or changed, the Products purchased by him by courier and / or trusted forwarder.
2. Delivery times, however, will never exceed those provided for in art. 6 Legislative Decree 185/99 - 30 days from the date of the order and / or from receipt of payment - if these are Products in stock.
No liability can be attributed to the Supplier in the event of any delays in delivery by the courier, nor for damages that may arise from these delays to the Customer.
3. Upon delivery of the goods, the Customer is required to check that the number of packages corresponds to what is indicated in the transport document; that the packaging is intact, not damaged or wet and in any case also altered in the sealing materials.
Any damage or anomalies must be reported to the courier making the delivery, collecting it with reserve. Otherwise, once the delivery document has been signed, the Customer will not be able to object to the external characteristics of what has been delivered.
Even in case of packaging integrity, the goods must be checked and any anomalies reported within two days of receipt by email at: Via Sarzanese Valdera 145A - Cascine di Buti - PISA - CAP 56032 - ITALY, communicating: number d order, date of the order and defect found. MARCO RUSSO ART will take care of replacing the defective object only after receipt of the same at its headquarters by courier paid by the Supplier.
Reports received after these terms will not be taken into consideration.
4. In the event that the courier, delivering the goods, does not find anyone at the address indicated, he will make a second attempt leaving a specific message, if the second attempt is still unsuccessful, the object will return to the Supplier. The transport will be charged to the customer the advance cost of the subsequent shipment.
5. Shipping and delivery costs are borne by the Customer and are expressly indicated at the time of placing the order, separately at the price of the Products.
6. For each order placed, MARCO RUSSO ART issues a delivery note listing all the products shipped. For the issue of the delivery note, the information provided by the Customer at the time of the order is authentic.
Ideas. Creativity. Art.
Marco Russo Art © 2026 VAT IT 02282070503 All rights reserved. All © or TM belong to their respective owners. There is no attempt to infringe them.
